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R&CSA Code of Ethics

Restaurant & Catering SA strives to promote a model of best practice through a commitment to professionalism within the hospitality industry.

• To be honest and trustworthy in all aspects of their business
• To deliver what you promise - to clients, staff and suppliers
• To treat all clients equally regardless of race, religion, nationality, creed, gender or budget
• To run and sustain a profitable business
• To value ongoing professional development for staff and management
• To protect the safety, health and welfare of employees and the public through a program of hazard management
• To maintain a privacy policy and respect client confidentiality
• To promote catering businesses that are registered food businesses
• To promote best practice in matters of compliance – tax, industrial relations, Workcover, superannuation

Restaurant & Catering SA will:

• Make every effort to resolve complaints and grievances in good faith through direct communication and negotiation and within reasonable timeframes
• Endeavor to assist new members in acquiring a full understanding of the ethics, processes, responsibilities and competencies of the profession and keep them informed of significant advances or changes in the areas of compliance
• Encourage members to take up the standards associated with certified professional restaurateur or gold license caterer